Start a Live Chat session right now to have your questions answered, or feel free to send us an email and we will get back to you within 24 hours of your request.

Select your product from the menu below to learn how to find your Model Number. How do I fix Google Play Store not opening or downloading? Last modified : Jun Troubleshoot play store issues Restart the device Click to Expand 1 Press and hold the Power button until the menu pops up.

Check that the app is enabled we want the option to show as Disable. This won't affect any information on the device. Select Force stop on the prompt to confirm. If your device has less than 1GB of storage available, you will need to free up some space.

Depending on the operating system this option may be under a 3 dot menu button on the top right hand side of the screen. Any information removed in this process will be downloaded onto the device once the account is added back in.

Enable All Related Apps Click to Expand Ensure you do not have a build up of pending apps to either be downloaded or updated, this may delay the download process on your Galaxy device.

Yes No. Comments: Optional. Thank you for your feedback! Please answer all questions. If these steps don't resolve the error, refer to the following:. Google Play Troubleshooter. Google Play Help Center.

Resolve app installation errors in Google Play Store You might receive an error that contains random numbers when you download Office apps from the Google Play store. What are Google Play Store errors?

Tap the Clear cache button. Try to download the app again. Tap the Clear data button. Remove your Google account and then add it again If clearing the cache and data doesn't resolve the issue, remove your Google account, restart your device, and then add your Google account again.

Open the Settings menu on your device. Tap Remove account. Restart your device and add your account again. Then try to download the app. Expand your Office skills. Get new features first.

Was this information helpful? Yes No. Any other feedback? How can we improve it?

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Ensure you do not have a build up of pending apps to either be downloaded or updated, this may delay the download process on your Galaxy device. If none of the above steps have resolved the problem please call in Australia for further assistance.

Search for the nearest Samsung Service Centre's in your area. Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores.

Start a Live Chat session right now to have your questions answered, or feel free to send us an email and we will get back to you within 24 hours of your request.

Select your product from the menu below to learn how to find your Model Number. How do I fix Google Play Store not opening or downloading? Last modified : Jun Troubleshoot play store issues Restart the device Click to Expand 1 Press and hold the Power button until the menu pops up.

Check that the app is enabled we want the option to show as Disable. This won't affect any information on the device. Select Force stop on the prompt to confirm.

If your device has less than 1GB of storage available, you will need to free up some space. Depending on the operating system this option may be under a 3 dot menu button on the top right hand side of the screen.

Any information removed in this process will be downloaded onto the device once the account is added back in.

Enable All Related Apps Click to Expand Ensure you do not have a build up of pending apps to either be downloaded or updated, this may delay the download process on your Galaxy device.

Google Play Store Errors typically contain random numbers and are generated when you try to download apps from the Google Play Store. The following are some of the most common Google Play Store errors:.

Try the following workarounds to fix the Google Play Store errors. Go to Apps or Application Manager. This option might differ depending on your device. Scroll to All apps and then scroll down to the Google Play Store app.

Open the app details and tap the Force stop button. When the cache and data are cleared, the Google Play Store error should be resolved. If not, continue to the next step.

If clearing the cache and data doesn't resolve the issue, remove your Google account, restart your device, and then add your Google account again.

Under Accounts , tap the name of the account that you want to remove. If you're using a Google account, tap Google and then the account. Tap the Menu icon on the top right corner of the screen.

If these steps don't resolve the error, refer to the following:. Google Play Troubleshooter. Google Play Help Center. Resolve app installation errors in Google Play Store You might receive an error that contains random numbers when you download Office apps from the Google Play store.

What are Google Play Store errors? Tap the Clear cache button.

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Hope this helps. Then added a google account. Backup your data first because factory data reset will erase all your data, personal settings, and third-party apps. Send us an email We'll respond within 24 hours of your request. Cache memory is an awesome tool. It works wow thank youuu so much, I almost buy a new phone because this problem. Let us know in the comments. Thanks for the information Enable All Related Apps Click to Expand Ensure you do not have a build up of pending apps to either be downloaded or updated, this may delay the download process on your Galaxy device. See also: How to unlock Samsung Pattern lock.

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Check Google apps 3. Show More. How to play cuphead multiplayer a few users complained about this here and the fact they were not able to download or update the apps. From why play store cannot open find the Google Play Store and tap Why play store cannot open updates. Tap Add Account and follow the on-screen steps to re-add your account. Just play around with the time and date settings a bit. Play Services is the mysterious background process that allows apps to communicate with different parts of your device, enabling them to sync, send push notifications and so on. Your email address will not be published. And then verify the time zone is correct as well as the internet time tab has the option to Synchronize with Internet time server.

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By storing data why play store cannot open, the phone can reduce data usage and speed up loading times. Make sure you http://howwouldyouvote.us/best-friends-play-deadly-premonition.html everything up before performing a factory reset. Related Articles. If nothing else works, you can perform a factory data reset. Share Tweet. How will you download that new app you have been so desperately waiting for?

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